Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"7c8abd727d631395a83bbc7ebc8d3ee091af5996_lout","branding":{"id":"85","key":"platdig","name":"CELIA","portalBaseUrl":"/servicedesk/customer/portal/85","logoUrl":"https://api.media.atlassian.com/file/c459769a-4af6-46ad-a76d-e2318ae20775/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTg3YmJiMi1mODI5LTQxN2ItOTg1ZS0zNGU3NWZjZTQ3MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0NTk3NjlhLTRhZjYtNDZhZC1hNzZkLWUyMzE4YWUyMDc3NSI6WyJyZWFkIl19LCJleHAiOjE3ODM5NDgyNjQsIm5iZiI6MTc4Mzk0NDcyNCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.yxF9lCf_oOCaISxnu0o65RtsVl-3p0cCM2SrwdXlgvo&client=a587bbb2-f829-417b-985e-34e75fce4723"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Assistance des Ministères sociaux","sharedPortalName":"Portail de l'assistance","userInitialAnnouncementMessageWiki":"<h2><a name=\"Votresited%26rsquo%3Bassistancefaitpeauneuve%21\" target=\"_blank\" style=\"text-decoration: underline;\"></a><b>Votre site d’assistance fait peau neuve !</b></h2>\n<p>Vous trouverez ci-dessous <b>des espaces dédiés à chaque application (nommés portails)</b>, <br> Vous pouvez désormais <b>poser vos questions sans vous connecter, directement via le portail</b>. Lors de la réception d’une réponse de l’assistance, il vous suffit de <b>répondre directement à cet email</b> pour poursuivre les échanges.<br> <a href=\"https://assistance-emploi.atlassian.net/servicedesk/customer/article/38928393?source=topic\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">RGPD</a> | <a href=\"https://assistance-emploi.atlassian.net/servicedesk/customer/article/39157784?source=topic\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Condition d'utilisation</a> | <a href=\"https://assistance-emploi.atlassian.net/servicedesk/customer/article/38731814?source=topic\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Dépôt et prise en charge d'une demande</a></p>","translations":{"en-US":{"localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Assistance des Ministères sociaux","sharedPortalName":"Portail de l'assistance","announcementMessage":"h2.*Votre site d’assistance fait peau neuve !*\nVous trouverez ci-dessous *des espaces dédiés à chaque application (nommés portails)*, \nVous pouvez désormais *poser vos questions sans vous connecter, directement via le portail*. Lors de la réception d’une réponse de l’assistance, il vous suffit de *répondre directement à cet email* pour poursuivre les échanges.\n[RGPD|https://assistance-emploi.atlassian.net/servicedesk/customer/article/38928393?source=topic] | [Condition d'utilisation|https://assistance-emploi.atlassian.net/servicedesk/customer/article/39157784?source=topic] | [Dépôt et prise en charge d'une demande|https://assistance-emploi.atlassian.net/servicedesk/customer/article/38731814?source=topic]","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"en-US","portalThemeColor":"#04068e","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/355636c7-0dd1-4600-8661-89b2555e1f3f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTg3YmJiMi1mODI5LTQxN2ItOTg1ZS0zNGU3NWZjZTQ3MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM1NTYzNmM3LTBkZDEtNDYwMC04NjYxLTg5YjI1NTVlMWYzZiI6WyJyZWFkIl19LCJleHAiOjE3ODM5NDUzMjQsIm5iZiI6MTc4Mzk0NDcyNH0.OQvcCqRpcaRJzOCCtVSVHMazDWBX_y9iTuaR6_FNC1k&client=a587bbb2-f829-417b-985e-34e75fce4723&height=300&mode=fit","bannerMediaApiFileId":"355636c7-0dd1-4600-8661-89b2555e1f3f","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#04068e","hasTopBarBeenSplit":true},"portal":{"id":"85","key":"platdig","projectId":10084,"serviceDeskId":85,"name":"CELIA","description":"","portalBaseUrl":"/servicedesk/customer/portal/85","onlyPortal":false,"reqTypes":[{"id":"119","name":"Blocage lors de la création de compte (Ministère des Armées)","descriptionHtml":"<p><font color=\"red\"><b>Vous appartenez au Ministère des Armées:</b></font> Votre SIRET n'est pas prèsent dans l'API INSEE, la DGEFP va créer votre compte. Merci de saisir le formulaire ci-dessous. Nous reviendrons vers vous pour vous confirmer l'activation de votre compte.</p>","callToAction":"Blocage lors de la création de compte (Ministère des Armées)","introHtml":"<p>Vous rencontrez des difficultés pour la création de votre compte. (SIRET non reconnu).</p>","icon":10520,"iconUrl":"https://assistance-emploi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[86],"key":""},{"id":"117","name":"Contacter l'assistance technique","descriptionHtml":"","callToAction":"Contacter l'assistance technique","introHtml":"<p>Pour toute question concernant la gestion administrative de l’un de vos dossiers, contactez votre gestionnaire de contrat (<a href=\"https://assistance.emploi.gouv.fr/confluence/pages/viewpage.action?pageId=8166152\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">annuaire des services déconcentrés</a>).</p>","icon":10491,"iconUrl":"https://assistance-emploi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[86],"key":""},{"id":"120","name":"Mail de confirmation non reçu ","descriptionHtml":"","callToAction":"Mail de confirmation non reçu ","introHtml":"<p>Vous avez créé un compte sur le portail mes démarches emploi et formation et vous n'avez pas reçu le mail d'activation du compte.</p>","icon":10536,"iconUrl":"https://assistance-emploi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[86],"key":""},{"id":"118","name":"Proposer une évolution","descriptionHtml":"","callToAction":"Proposer une évolution","introHtml":"","icon":10517,"iconUrl":"https://assistance-emploi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[86],"key":""},{"id":"1239","name":"email","descriptionHtml":"","callToAction":"email","introHtml":"","icon":10527,"iconUrl":"https://assistance-emploi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":86,"name":"Général"}],"orderMapping":{"86":[119,120,117,118]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d96e05c3-b2f3-3efb-b7eb-b092f3765326","appLinkName":"","appLinkUrl":"","spaceKey":"PLATDIGIT","spaceName":"Contrat En Ligne d'Apprentissage \"CELIA\"","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PLATDIG","serviceDeskId":85,"kbLinkDomainURLs":["https://assistance-emploi.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":85,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PLATDIG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTg3YmJiMi1mODI5LTQxN2ItOTg1ZS0zNGU3NWZjZTQ3MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTM4MzM0ODU4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4Mzk0NTkyNCwibmJmIjoxNzgzOTQ0NzI0LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.E4YrtmkTraqWKNMUxxmfycGzAZX0wEJGfKUa_kcGhdg","targetCollection":"upload-user-collection-38334858","endpointUrl":"https://api.media.atlassian.com","clientId":"a587bbb2-f829-417b-985e-34e75fce4723","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"09990a46-fa9c-4504-b593-ac3e0c03e813","name":"Ressources","description":"Consultez nos guides, nos FAQ et autres ressources à votre disposition","categoryUrl":"https://assistance-emploi.atlassian.net/servicedesk/customer/portal/85/topic/09990a46-fa9c-4504-b593-ac3e0c03e813","lastUpdated":"1783063689994","createdAt":"1783061404314"}]}},"sharedPortal":{"name":"Portail de l'assistance","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://assistance-emploi.atlassian.net/wiki","kbLinkDomainURLs":["https://assistance-emploi.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
